We have been Paytrust users for nearly 20 years. There have been no meaningful updates in that time. Even without updates it was still a very useful product. However, when this new UI was launched a few months ago it was mad completely useless. When I provided feedback I was told that it just takes time to adjust to a new interface. They also said that this new UI is a dashboard. This is not a dashboard - it's cramming every piece of unnecessary data into one screen. There is no longer an inbox of bills that have come in, but a list of every payee we have ever paid with a projected new payment date. It's made the entire service unusable. There is no longer an inbox view to see the incoming bills. It makes me really sad to leave Paytrust because it has been foundational to how we pay bills. However, this is worse than no useful, I am not fearful I will miss bills.