I have been a longtime user and I was shocked to see the new interface. This is a worse disaster than Windows 8. No doubt, the site was long overdue for updates, like why do they delete bills after 2 years? Storage of such info is dirt cheap these days and there is no excuse for such antiquated policies. The interface at least made sense. I am completely lost with the new interface and it just seems that info is hidden. I have written and sold software and it is not easy to find programmers who know how to write for actual users. This seems like it was written with total disregard for how people use the software. This company was bought a few years ago by Intuit, and Intuit is famous for alienating customers. Just look up Quickbooks reviews. They seemed to be running this as a cash cow, but now that they finally put their stamp on the site, customers are jumping ship left and right.