This was a great service for years. I was a customer for over 10 years. Then they changed the interface to something completely unusable and made me reactivate all my payment accounts. Not worth the effort to learn the horrible new interface when my bank's bill payment service is fine. Also, and BE WARNED, when you leave the service, all your records there are lost. No download/CD option. So you've trusted your bills to them and will have no way of seeing past bills. That's REPREHENSIBLE and done only, I would guess, to make you stay on even when you don't want to. Customer service was no help. STAY AWAY.