I have used this company for well over a decade. I was very happy with the service for a long time. I am no longer happy. I had two active bank accounts on my Paytrust Service. One of the accounts was closed I had forgotten to notify Paytrust to switch the funding account of course that part is on me. I went in to modify a payment on their new website which I HATE. They told me they sent me an email on May 6th which so verified on an old email account that I don’t use as a primary anymore. What infuriated me is that since I have two bank accounts they could have easily switch funding accounts. They could have sent me more than one email which they said they don’t do. In order to get the account active again they wanted me to mail in a check. In 2022 I was going to have to wait for a check to arrive somewhere. At this point I have to decide if I even need this service any longer.
2 years ago
www.paytrust.com has a
1.1
average rating
from
87
reviews
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