I was a loyal customer of PayTrust since it was PayMyBills.com (21 years). I am uncertain why SilverBills even acquired them if not only to steal personal data because it wasn't by any stretch of the imagination to maintain a loyal customer base. Twice they generated late fees for me by taking 13 business days to pay a bill. There was a limbo period of 10 days where they drew the money and held it before a check or EFT was even generated. I engaged customer service who treated me like a person who didn't understand cashflow or how to maintain my bills and spoke to me as if I didn't understand how their posted policy of 3 business days, actually means 15. They indicated "Later" they would offer a premium pay service but there was no date for that. All that aside, their website was difficult to manage and offered no way to see the status of a payment with the limbo period in the process. After that second round of late payments, I started removing all my vendor info and changing all my login account info for all my accounts. Again, I have no idea why they acquired PT if their only plan was to shut it down. I was using this transition period to see if we would move my Father in Law over to help him. That's not happening now and Im telling everyone how they float your money presumably for the earnings on interest.