Does anyone actually ever get furniture delivered from PBT? Ordered 10 weeks ago with a delivery estimate between2/4 & 2/18….finally 3/25 was delivery day - the furniture was delivered with no hardware so they wanted to leave it all for an unspecified amount of time until they could get all the hardware (only some of which is in stock so they have no idea how long that will be)…and the pre-delivery instructions say to have the room cleared so the old bed is gone!! The white glove service is a joke - it’s a delivery service with no particular expertise in assembling PB furniture. Oh and call back next week to request a refund because they can’t do it until the delivery service confirms they removed the pieces….not sure how long that would take since the “white glove” delivery service dispatcher said it takes 2 days to get a response to an email from the warehouse to see if the missing hardware was there.
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