Zero regard for providing a simple give and take service. Placed an order for an item seemingly never in stock for £750 and received an email to say so, saying my money would turn into store credit should i not respond within 5 working days. It takes about 5 working days to get through to anyone!! I got through and was told the refund will be processed, sure enough a confirmation email came the next day stating 3-5 working days... That was 3 weeks ago now for me, and I've had to involve my bank. Literally theft, from a company as big as pc world / currys, who'd have thought. I am still out of pocket. It is very easy to see why companies like amazon are so successful. PCWorld/Currys will sink, it is only a matter of time, they're a shocking company.