Hours of time wasted trying to get goods or a refund, .... Monday morning after wasting hours on line and on the phone still I have not got a delivery date for the phone I have paid for ....so much for next day delivery, Apparently they don't know if any branches have the phone in stock but have confirmed that they do have phones in stock for contract sales ... so basically after taking my money they wont give me a phone because they are all reserved for contract sales .. why then did they advertise phones for sale on their website and take my money ....after a long and frustrating telephone conversation where I asked if they have any way of getting a phone to me for Wednesday or if not to give me an immediate refund ? I was told I need to speak to sales , no resolution was offered except a refund when I asked how long it would be before I received the funds back in my account as I needed the money now to buy a replacement, I was told that I was being rude and had the phone put down on me...I was not rude I was simply stating a fact that I had been misled which understandably I was not happy about ..non existent customer support , ..avoid this company !