I wanted to buy a new laptop last month as I needed an upgrade. The sales assistant was unprofessional, had little product knowledge and kept forcing me to buy the more expensive product (I did my research beforehand and knew exactly which laptop I wanted to buy). She even brought her manager over to persuade me to buy the more expensive item, I clearly told them I only wanted a laptop for work purposes and not for any fancy features which they were reluctant to acknowledge. I understand this is a sales tactic but I sure as hell will not be shopping there again, well done for driving loyal customers away!