Went into st helens store. Where they are straight at you asking do you need help. Which is gteat until 11 months later ypu realise they didnt help you at all they just helped you to flush your money away. I asked for a computer and printer for my daughters college work and attachments. I did not give a price limit . Was advised on a computer that was surprisingly alot cheaper than had expected. But me knowing nothink anout computers put my trust in the sales man. The computer has been the worst thing ever. She cannot do any college work on it. I thought it was the home intetrnet but then other devices worked fine. It has got worse so went back to st helens where i was told for the first time that software issues are not coveref by warrenty. I was then told the computer was not good for what she was trying to do. Only good for very lite internet use and emails. What a waste of money. I will now need to buy another computer because of a sales person who does not know what they are talking abput. I will of now spent over a thousand pound on computers ..one being a total desaster. My kindle works faster.