Just really bad service, every single time........ On this occasion I went to purchase a laptop from the Bedford branch. I had to wait someone to go and 'find me one from the back'. I was left standing there by myself for mins. I was then told they only have laptops that have already been setup and it would cost an extra £35.00 on top of the RRP. I immediately refused this and demanded that i purchase the laptop at the price they advertised as i do not want, nor never asked for the set up service. The sales guy said he would 'do me a favor' and speak to his Manager to see if he would waive the fee. This grated on me, His attitude was terrible!. The manager waived the fee in the end (this is not the 1st time PC World have been pulled up for the £35 set up fee). How many times does PC World need reminding about the set-up fee?? how many times does one company need to see bad reviews before it actually does something about it's service and the way it treats people! Over the years PC World you have had many laptops and desktops out of me, no more, never again!