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Mark Baron
They offered headline finance rates to get me to buy , then said credit check failed. As a Finance Manager I knew they were wrong and asked for the Manager. The Manager appealed my rejection with Creation Consumer Finance LTD who they use . They said rejection still stands. I soon under stood what they were doing " Advertising headline rates with a no pay for 6 month which they have to pay a fee to the finance company to facilitate, then rejecting a customer on the grounds of the deal was unprofitable. Yet telling the customer their finance had failed". How correct I was I Checked an got my Equifax report the same day ,who Currys P C World use to check customers. I also called Equifax and they assured me no one had done a credit check on me that day and that Creation Consumer Finance LTD had indeed done a soft search to verify who I was . Bingo They Lied and didn't even do a search , even though they said I failed the credit check . The truth was the deal was not profitable and this is now common place if you care to check other customers with them on here , it really is murky business and leaves solvent customers upset and as they well know the customers will reach for a card to pay for the goods to save face like I did. I think the worse thing about this is P C World customer services got hold of me for leaving a review on Trust Pilot . They online asked for my credit report and really couldn't believe what I was saying and would look into this outrage!!!!!! Yup it was all to save face I have not heard a thing back from them even though I bothered to send my personal credit report to them that was perfectly fine .. And I quote " A fish rots from the head down " It all comes from the top the rot , do not give them your business they truly don't deserve it . Try AO.com they have a lovely customer service team who you can call straight away and are very straight with you and cheap too.
7 years ago
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PC World has a 1.6 average rating from 318 reviews
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