I bought a new HP omen and was assured that it came with a keyboard and mouse, I then was told they didnt have it in stock after I bought it and had to collect the next day, the next day they tell me they boxed the wrong model and that they had to order a new one in from somewhere else which meant I had to collect the following day after that, finally upon receiving my computer it had no keyboard or mouse with it so I had to return once again the following day AGAIN, I get a free keyboard and mouse but only the shitty one nothing that matched the computer which is what I was promised, then after getting home realised the dongle for the wireless mouse and keyboard was nowhere to be found, had to go BACK AGAIN, 6 trips in 5 days to the same store was not a good experience at all, MASSIVE HASSLE