Recently purchased a TV through PC World/Curry's in October, paid for the product and was given a delivery date 18th December. Waited in all day for the delivery and at the end of the time slot received a text to state 'Delivery cancelled' no explanation given just stated it was cancelled. Tried to call the customer service department, was on hold for 20mins twice and each time just cut off! We had 8 deliveries that day as we moved house and they all arrived as promised, except PC World! It was my own fault for purchasing it through them in the first place, i used to work for Dixons (same company) 20yrs ago in their customer service department and it was shocking what they go up to, completely incapable of running a business. The manufacturers who supply them their products should stop, that's the only way they will be forced to deliver a service, if they're even capable that is. MANUFACTURERS LOOK AT THE COMPLAINTS ON THIS AND MANY SITES, DON'T CHEAPEN YOUR BRANDS BY ALLOWING THIS BUNCH OF MORONS THE CHANCE OF SELLING THEM! There are 753 companies reviewed in this category on Trust Pilot, Curry's Pc World are 746 and Pc World are 752, say no more, DO NOT USE THEM! To cap it off, still no delivery date and no promise of a refund, i believe that is theft!
6 years ago
PC World has a
1.6
average rating
from
318
reviews
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