Tv developed a fault while under warranty. Taken away for repair for the second time. After 4 weeks and much time on hold to various call centres they agreed to send a replacement. That was 2 weeks ago. We have spent hours on hold only to be told repeatedly that someone would phone us back to arrange delivery - still nobody has. No response to emails or a letter. Original fault report 13th Oct "repaired" and returned 18th Oct Fault re-appeared, sent back for repair again 1st Nov Told fault not repairable and someone would ring to arrange replacement 22nd Nov No repair, no refund, no replacement, still waiting 4th Dec