Not even worth a one star rating. I can't even begin to describe how horrendous the customer service is here and how completely incompetent every member of staff that I dealt with was! I called to simply book in a repair for a dishwasher that I'd purchased earlier in the year. I was on the phone for 1 hour and 40 minutes and transferred to a different department a total of 8 times as not a single person knew what to do. Surely this is a common query?! Every time, I was assured that the next person would be able to sort out the repair. Eventually, I was charged £119 for the privilege and only paid as I was so frustrated to have already wasted so much time on the phone. I wish I hadn't now. I asked for a VAT receipt as I the payment was for my work premises. I was told that this would be emailed to me. The next day I received an email receipt (not VAT receipt as requested) so I replied and asked again for the VAT receipt, they then sent me a VAT receipt for the original purchase of the dishwasher, not the repair. After several emails stating specifically that I required a VAT receipt for the repair at £119, I still didn't receive it. Someone called me apologising and assured me that this was being sent by email and post. No email ever came and in the post was once again a general receipt, NOT a VAT receipt AGAIN. It's now been two months and I still haven't received it or a response to the complaint I've made despite forwarding them on a few more times after no response. I had a phone call a few weeks ago asking me what I wanted them to do and I said just quite simply sending me the VAT receipt that I have asked for over and over again. I also said that I wanted to enquire about compensation as so much time has been wasted trying to resolve this. I was told they would forward it on and someone would be in touch but of course in true Currys PC World style, no one has been in touch. I cannot believe that there are such incompetent people in the world, never mind all seeming to be working for the same company. I'd never buy from them again and hope that others read the reviews before wasting their time and money too.