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KHL
Really should have checked reviews before making our Online purchase. Product bought not fit for purpose, tried calling 3 different numbers. One answered but only to advise we had to call another number. Hung on for nearly 2 hours each time. Finally messaged on Messenger- someone replied saying had to call another number. When I replied that we’d already spoken to that team, we wanted to return the monitor as the Resolution and size of screen combined make text hard to read and causes eye strain, I was told if the item had been opened it couldn’t be returned. That only applies to DVDs, games and software and how are you meant to make a decision on something without opening? The quality was not up to our Expectation. We were well within our rights to return the item as, despite NUMEROUS attempts by phone, we finally contacted by Messenger within 14 days of purchase. Shocking customer service and I would advise anyone considering making a purchase from Curry’s PC world to think again😡
4 years ago
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PC World has a 1.6 average rating from 318 reviews
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