I'm pretty careful about the sites I go to. I've had this computer for 3 years and this is the first time it's needed cleaning. That lasted for 1 or 2 months. By the time I got around to complained about it 3 months and 6 days had passed. My "warranty" had expired 6 days prior. If I were an indiscriminate browser, I would understand. But I don't even use this computer most of the time. I've moved to my laptop. Guess I will go local. This was just handier, but a waste of money. And they wouldn't do anything about it but give me a discount to throw more money at them. NOPE. Fool me once. Check and see how long after service most of these reviews were written. If it's a couple days, that may tell you something.