I needed advice on taking a lump sum from my private pension so I messaged Pension Advisory Online. It's a FREE service so i thought, why not. I was very surprised to receive a phone call from an Advisor within just a few minutes of messaging. In all, my query which seemed very confusing to me was dealt with in a quick, clear and concise manner by an extremely helpful and polite Advisor (Thank you Lee Duncan for all your help....and patience when I was hunting for paperwork that I didn't have to hand) I wish I had come to Pension Advisory Online before, it would have saved me a lot of time and unnecessary worry. I would definitely recommend them to anyone who may have any queries regarding Pensions. Keep up the great work, you deliver an extremely important and valuable service. Yours Extremely Appreciative Miss N Hughes