AVOID. DID NOT DELIVER Didn't deliver works as per the required instructions as initially agreed. Didn't complete the cleaning to the standard as requested/discussed Didn't advise the customer of the extra time needed to complete the works in full on the day (despite the client requesting this as she knew she was away) Cleaner turned up 45mins late without even calling ahead Waited till over two weeks to advise that customer needs to be present on second visit to inspect Couldn't deliver to a time slot that suits the customer to make up the extra time that wasn't delivered on first visit When advising what dates I am available to complete inspection advise that I may need to pay for extra time due to time lapsed. Only offer you have made to accommodate for all this is for an £8.00 refund. unacceptable