Waiting for 3 weeks for a re-glazing that costed twice the amount as other websites. Could not cancel the order in time (less than 12h after placing it!). Tried contacting the website 5 times already, no reply with my order status or if they will meet the guarantees they give (see below). Also, website states "LOWEST PRICE GUARANTEE" on the homepage, this guarantee was not met after myself sending them a lowest price offer on the same product. Also, website states "we will arrange for a free pick up from your home/office as per your convenience". This never happened and I had to pay for delivery and packing.