Absolutely awful company, terrible in fact atrocious ‘customer service’. My order was missing items from it, completely shunned all responsibility saying they had packed them, not taking any responsibility or action into finding out how the items went missing, as I did not receive them.
They did not ask if the package was damaged, nor check what happened, just adamant on having sent them and ‘we cannot help any further’ unacceptable conduct and way of doing business, very dishonest & daylight robbery.
Ordered before from them, that time items arrived but damaged, they did nothing to help then either.
I have also been made aware they sell fakes so beware, not only are they selling fake, old perfumes & perfumes that are at the end of their shelf life, but also send out part orders despite customers having paid for a full order, shun all responsibility whenit is the seller’s responsibility to ensure the package gets to the customer with all the items paid for in the package and in perfect condition. Their customer service is ridiculously bad. Most of the reviews here must be written by themselces fraudulently as many, many people have had bad experiences with this shambles of a company. Refused to help, refused a refund or replacements. I had to get in touch with my credit card company who gave me a refund as well as put this company on it’s investigation list.
Not recommended at all, stay away from this irresponsible, fraudulent & non existent customer service company.
7 years ago
Perfume Click has a
1.7
average rating
from
124
reviews
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