Is this site must be a SCAM??? After waiting 11 days for a football personalised birthday card they have not responded to 3 emails or answered the 5 lines on their switch board. They should not be associated with a web link to Crystal Palace Football Shop. they refused to help too! When I use their 'tracking my order link' the card is still being processed but I paid a total of £7.98 for a birthday card which is to be dispatched in 3 to 7 days. The postage was £3.99 which is alarming in itself. They have taken my payment and not kept in touch to explain the delay. I want a refund as you are too late to deliver this order number 4903796 if you have not processed it.