Sent wrong size with holes in wrong place and refusing to refund.
I ordered 3 x 52cm by 109cm perspex sheets with pre drilled holes from this company. They arrived very small 5.2 cm by 10.9 cm with the holes in the wrong place. I can only presume this is due to the fact that whilst I was placing the order the website crashed twice whilst trying to add the order to the basket. I filled in the details again twice which went through however when the sheets arrive they were the wrong size and too many holes.
Tried to contact them via the website only for that to crash also. Must be something wrong with the website.
After various emails managed to get a reply only to be told I got exactly what I ordered. Managed to get someone on the phone so I could explain only to be told the same. I explained even if the sheets were the right size I would be returning them as the holes are in the wrong place and could I please have a refund which they have adamantly refused.
Really disappointed as I needed these sheets quickly to finish closing off my decking area ready for winter.
4 years ago
PerspexSheet.uk has a
1.6
average rating
from
21
reviews
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