I have used this company many times before and not had a problem. This time however has been a disaster. They have had my vets prescription, obviously taken the money and still the order has not been dispatched. This is totally unacceptable my dog is now out of her painkillers which will result in me going to the vet and pay their prices after paying £30.00 for written prescriptions from them. I have phoned PDOL and just told they were having warehouse problems. Again unacceptable as no communication from them. At the time of this review the order still says processing. Beyond a joke. I will not be using them again.