If I could have gotten away with no star I would have, a despicable Company with equally despicable staff, I have used them for a couple of years now & had problems with every order I have placed, the last prescription order though is by far the worst. The staff are rude, ignorant, & after paying over £70.00 of which £9.50 is a charge for next day delivery, I am still waiting for my 20 year old cats life saving thyroid drugs. After being told by their couriers today that they still did not have the drugs for delivery, I was told by Pet drugs online that if I didn't like it to go somewhere else. How rude & arrogant is that reply?