Just been into their new website, so now instead of being able to go previous orders and re-order tells me I have no previous orders, there is no obvious way to order. Having sent a few emails, first told it was too complicated to tell me via email I would have to phone my order in. Then told web designer said very easy to operate and perhaps my husband would sort it out. Feel very disgusted seemed to imply because I was female I was incapable of operating a computer. Have had no problems with the many sites I use and also have friends asking me for help with computers, so not thick like they seem to imply. Have asked for web designers instructions for re-orders but no response. Feel this company obviously is male bias and does not really care whether customers can order things or not. Shame as prices are great and delivery usually quite good.