These products are nothing short of AMAZING. They have significantly reduced the amount of anxiety I have, feeling like I could never keep up with the lingering odours from my fur babies! The Laundry liquid does exactly what it says in getting rid of the ammonia stench and clumping fur in my lint bag! My star performer is the Stain & Odour Remover, which does EXACTLY THAT!!! My daughter used the Carpet Cleaner with her Bissell unit and we couldn't be happier with the results, and we're talking major stink on carpet :) Keep in mind that if the smell is still there after use, it DOES NOT MEAN the product doesn't work. It means the urine has gone deeper and will be in the underlay or on the subfloor (or in the couch etc.) and will require further action. It means that the product hasn't reached the mess to properly neutralise it. LOVE THESE PRODUCTS PETLAB!