Items ordered on Sunday, other than confirmation of the order, received nothing else by Wednesday. After I read the reviews about the company, I took the case to the PayPal resolution centre, meantime email detailing the action taken against them sent and before receiving any email "item dispatched" I cancelled the order. This is where everything started to go into the high gear. After 10min. Email displaying "your item dispatched" popped up. After 1 hour, second email "Yodel will deliver the item" Next day item delivered. Point is after all the negative reviews, headache was avoided by taking contra action agaist the company, it seems done the trick. Would you like to take a gable for few Pounds? I don't think I will do it. But benefit of the doubt still company's fast action deserves 5 stars.