Great store with a great selection but heaven help anyone who needs to get a refund. I had a transaction take place on 10/24 and realized after the fact that the cashier didn’t apply my coupon to my purchase. The return was made right then and the purchase was the. made with the coupon pricing. It is now 11/10 and after multiple attempts in store to remedy the situation along with multiple promises to be contacted by “corporate” and still NO REFUND OR ANY FURTHER COMMUNICATION!!! Next step if filing a grievance with my bank which I was trying to avoid. Great selection but TERRIBLE CUSTOMER SERVICE!
4 years ago
Pet Supermarket has a
2.2
average rating
from
35
reviews
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