I am a new dog owner and I walk into the pet supermarket store in Homestead I believe it’s store 819. There was a gentleman at the register in the front he greeted me and was on his phone. So I came over and I asked him where do you have the leashes he pointed me to direction of the back wall I am not sure exactly what type of leash I need so I walked over to him and I asked him do you have just a simple tie up leash he said no everything they had is on the wall. I said it kind of confusing because I’m not sure what I’m looking for and he turned to me and said “well maybe we should read”! I have worked in customer service before and I have never said that to a customer and have never been told that before today I ask for his name Eric and he’s the store manager. I tried to educate him on how to talk to customers and he was very dismissive. Because of this experience I will not be shopping at pet supermarket in Homestead Store 819, I was not treated correctly.
3 years ago
Pet Supermarket has a
2.2
average rating
from
35
reviews
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