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Marion Davis
My daughter was wanting to buy a new Corsa so we went to Peter Vardy in Perth. As my daughter is very young I went along with her to ensure she got good value for money and a good service. The salesman couldn't do enough for her and said he would find out on the Monday where the car was and she would get it. That was at the end of May and she hasn't got it yet. Whenever she phoned up the staff could not find the salesman and she was promised a call back, which never came. When she eventually got the salesman she was patronised by him, when I phoned I was spoken to quite rudely by the salesman. We phoned to cancel on the 6th June and the manager promised the car would be delivered by the 27th June but he would phone her on progress. Having had no telephone calls she eventually phoned yesterday, 19th June to be told the car would be in the garage today and could we bring in ID (I am acting as guarentor) but she couldn't collect it until Monday. They could not even give her the registration number so she could get it insured but the salesman pointed out she could have free insurance for 5 days under the Peter Vardy scheme. I had to point out she was not entitled to free insurance due to her age. I feel that after Peter Vardy get you to sign on the bottom line customer care goes out the window.
9 years ago
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Peter Vardy has a 4.6 average rating from 7,477 reviews

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