Over all 7/10 good experience . The call centres shouldnt be making appointment for customers to go and view cars that arent in the branches. . i told the sales rep my budget and he completely dismissed this . I bought the car cash when i came to pay it i was told they can only accept £9k cash this caused hassel for me having to borrow money in put what i had already taken out back in the account , the sales rep knew i was paying cash i should have been told this before hand. Apart from these three things i had a pleasant experience with yourself. Rgds G Tierney