The initial sale service was ok however after the sale was completed I had to keep calling to ask on the progress of the finance. I did not get a call when my finance was declined. Only when I called to find out what was happening was I then offered an alternative option. The day I went to collect my car there were no mats in the car despite waiting 3 days to collect it. I was told that the shop was closed so they would call me to arrange a delivery of them! Again I had to call a few days later to ask after the mats. On the day if the sale there promotions being offered Of £120 worth of holiday vouchers not sure what happened with that? Did it change when I had to go with 3rd party for my finance?