Bought a nearly new van as advertised on their website and ebay, it transpired the van advertised/shown on site was not the van for sale in fact the van they were selling was their parts van which was still being used when I came to pick it up!! There was no spare key nor service book or manuals with the van however promises were made these would be ordered and sent out to me within a few days (nearly 3 months on and i'm still given excuses that they're on 'back order' which is bs !!). A VERY small discount was offered for the inconvenience with the assurances the van would be put through the workshop with comprehensive checks done and be ready in a couple of days. 3 days later upon collecting it, the sales manager drove from workshop then had to rake it back in due to a glow plug fault, an hour later I managed to take ownership of the van and drove off. Within 10 minutes I had to return to the Peter Vary Seafield dealership with a severe knocking noise coming from the rear of the van. I was advised all the senior staff were in a meeting but someone would call me and arrange to uplift the van to check out the noise - needless to say this never happened!! After A LOT of calls to this dealership they had the van for 7 days with the assurances it had been fixed and thoroughly checked over (the knocking noise was due to the rear suspension collapsing!!) To date it's been back twice and has to go back a 3rd time as it's still not right, each time it is off the road costs money in lost revenue which Peter Vardy don't seem to appreciate. This has to be the worst dealership I've had the misfortune to buy from, their sales 'patter' is what customers want to hear but clearly they cannot or will not deliver on promises . It's now come to the point of taking legal action for mis selling as the van was mis represented in the first instance, their advent clearly states there was NO Road Fund Tax which was a great selling point this turned out to be a 'computer glitch'. The technical abilities of the person/s who allegedly serviced/check van over prior to sales was either sleeping this morning or had absolutely no idea what he was doing (this seems to be a common issue with other customer complaints) We also wrote to Peter Vardy direct, his attitude was also 'blasey' and 'couldn't careless' so its hardly surprising his staff have adopted the same attitude! So in summation: Incompetent, unreliable, untrustworthy and completely useless are some of the nicer terms I'd refer to Peter Vardy other cannot be printed !!