The customer service was excellent. Staff were friendly and not pushy. All of the the staff were courteous and polite. We were offered coffee and tea several times. I can not fault the sales staff. So will give 5 stars for this. This is the first time I have bought a new car. Alan and Nicky in particular at Perth were very helpful. We noticed as we were inspecting the car that there was a lot of dirt at the window wiper area which was starting to go green, as if the car had been sitting outside for a long time. I have been assured that it was not. Alan quickly took the car back to be cleaned and offered us another valet. I was unable to take him up on his offer at the time. Noticed after we left that the wipers were filthy back and front (baked on). The engine compartment was also dirty. I have spent considerable time polishing the wax off different areas of the car. As it was my first car I am really disappointed, I expected all of the valeting to be spot on. So three stars Hope the car that my husband is getting through Peter Vardy Motability is better particularly the valeting. I am disappointed at not been given any of the promotions that were on offer. The explanation was that as I had been given money off the paint that I did not get both. This was supposed to be to help me decide so that I would take the car that was already there. I thought that this was as well as the offer. However on reflection I do not feel that this was explained properly and if I had a choice I certainly would have paid for all of the car paint to get one of the promotional offers. I have not been given holiday vouchers either.