Problem with the registering of my car resulted in a 2 week delay in the car registration being sorted out. (Due to new registration number I delayed this by another week. ) I was given a loaned car during this time by the dealership. Too many different stories given by different people on the reason for the error and the time frame of the error. Disappointed that updates had to be initiated from me and not provided automatically ( began to feel you had my money and didn't care) by the dealership. I know the car market in Aberdeen is struggling I would have expected a better service from the dealer in the current climate, a free key chain and a chance to visit the manufacturing plant was a poor substitute for the delay.
Customer Service school should be given to all members of staff.
9 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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