Great service before buying the car. After buying the car and when waiting to pick up the car the service was much poorer. Waited close to two hours after arranged pick up time for my advisor to finally appear. I was constantly told 'two minutes' two minutes' but that never happened. After he arrived I felt like he was very rushed and it was obvious he had other things to do. This meant features of the car were not clearly explained. Car was picked up on 31st August - meaning I paid for road tax for the month of August that was never used. If the advisor had had the foresight to ask me to pick up on the 1st of September this wouldn't have happened. He told me he would call two days later to check how things were going but never did. I had to chase them up to receive my MOT certificate two weeks later.