Car in for an end of warranty check. I had raised two issues when I booked it in and I arrived at 3.15pm, on the off chance my car was ready (they had it from 8am and had yet to let me know my car was ready) to find that neither issue had been dealt with.
Apparently they though the ambient lights were the welcome home lights and the receptionist had not told recorded the requirement for a software update to resolve an issue with the brake pad status.
I did miss a call, however it took 5 calls from me to get hold of the service advisor (3 rang out, 1 promised a call back that never happened and the final actually got to the service advisor).
So, ultimately my car spent an entire day getting a wash and I will need to go back to a garage to get both problems resolved.
Absolutely useless!
9 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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