A couple of weeks ago, a car I bought from Peter Vardy Aberdeen wouldn't start.
I called Peter Vardy assist and because it was late that night, they promised to send someone to have a look at it and get it fixed or tow it to a garage if it couldn't be fixed.
The car was fixed the next day but it had some technical codes which needed to be reset at Peter Vardy,or so I thought.
I took the car over and the lady that attended to me was very helpful and sorted out the code issues.
But as soon as I started to leave,the code came back on.I went back in to complain and was told that I would need to bring the car back on Monday.
But I had a dilemma-I had to use the car for my driving test the next day and I was either going to forfeit my test or by some miracle the car would work.
Anyway,what followed baffled me-the service was not good in any sense of the word-it was beyond excellent as the lady managed to speak with Danny who decided that he would not leave me without a car for my test. He worked late till the car was fixed and even delivered it to my home.
So this goes out to "Danny and the Extra Mile Go-ers" at Peter Vardy Aberdeen-from the receptionist, to the really nice lady who served us with snacks&drinks,and the very nice and bubbly lady who drove us home,THANK YOU!!!
You didn't just do your jobs,you went beyond doing your jobs,you showed what outstanding service looks like and true humanity. You have one very loyal customer in me.
Although I didn't pass my test,it wasn't because my car was not fixed.
Keep on with the good work and God bless you all.
Arinola
9 years ago
Peter Vardy has a
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