A shambles.From the minute you arrive and are greeted by a man in tartan trousers who wants to know your name and hands you a lanyard (still don't know why) the whole thing was a nightmare. They tried to give finance to the previous owner of the house I live in and not me.This caused major problems later on.Quite why they chose to do this I have no idea.Maybe tartan trouser man wrote my name down wrong. You seem to go from person to person and then the manager introduces himself.Charming man until there was a problem.Amazing how someone changes so quickly. I could go on about the staff but won't.They clearly have their procedures to follow but surely it would be easier if you dealt with just one person. Oh before I forget you get free coffee but don't ask for a latte as they will charge you for this...seriously !!! Now on to the car they sold me..Everything looked great,had a test drive ..perfect. Hold on though the car was sold without a valid MOT.Dear oh dear that's quite an error but to be fair they rectified it a fortnight later.Just as well the coppers didn't pull me. A few months later the car is back in for repairs.Steering rack problems amongst other things.Amazing it passed an MOT really. Before I forget they were paying the first 5 payments on my car finance,but guess who forgot to put the money in my bank acount. You guessed it the good people at Peter Vardy.After several phone calls and a few weeks I finally got my money but it certainly wasn't easy. How silly of me I forgot to mention the corroded pipes underneath the car which I paid over £250 to have repaired.Amazed this wasn't noticed on the MOT that Peter Vardy carried out. All in all I would recommend Peter Vardy to someone I dislike intensely but to me the biggest disappointment is that I never picked up my car in style. They actually play music and have flashing lights as they uncover your new car from underneath a sheet. I would have felt like I had won the star prize on bullseye. I certainly feel I got a bendy bully instead of the speedboat.