I ordered a Vauxhall Adam Glam 1.2 on 12 Sept through Ian McFadyen at Vauxhall Seafield, Edinburgh. I chose a black metallic and was told I could have any colour roof and mirrors that I wanted and I chose cream for roof and mirrors. I went to pick up the car on 19 Sept and car was covered in overspray, also there were two scratches on the vehicle one at front bumper and one on passenger rear panel, also a very small dent. The rubber on the rear passenger window was also crumpled. I believe the car was in an unacceptable condition for a brand new car. Jill who was doing the customer handover fetched Craig Oliver whom I believe is the Workshop Manager, who from the outset basically told me it was my fault the car was covered in overspray because I had the roof and mirrors painted. Craig Oliver offered his statement that body shop repairs will never be perfect and I should have waited 12 weeks for a car with a cream roof to be built in the factory, he is not a nice man and certainly does not instill confidence in his own workmanship and that substandard work should be accepted. The actual paintwork on all of the vehicle was I believe substandard and certainly not workmanship Vauxhall would be proud of. However after discussion with Ian McFadyen who is Financial Manager whom I had ordered the car from he promised me the car would be repaired to my satisfaction and told me to pick up the car on 23 Sept. Again I went to the dealership and again found the car in an unacceptable condition. The front bumper had had the scratch painted but was so rough, a blind man could have felt the repair. On examining the rear panel the repair was not smooth and anyone would have noticed that repair. Again all the overspray had not been removed and I was going to reject the car when Ian McFadyen requested I give them one more chance to repair the vehicle to my satisfaction which I reluctantly agreed to. I went to dealership this morning and although the car bumper has been smoothed and rear panel has been resprayed there is a small dent still visible and the window rubber had not been repaired. After much deliberation I have accepted the car and Ian McFadyen has told me the window rubber has been ordered and will be replaced, and he offered to again have the rear panel painted and the small dent filled, but I have absolutely no confidence in their body shop, I'm unwilling to to have them touch the panel again. This is the third vehicle my husband and I have purchased from Peter Vardy, albeit the other two cars are BMW's, but this car from their Vauxhall Dealership has been a disappointment from the start and I will never purchase another car from them. If you want further comments from myself please feel free to call me at home anytime. 0131 654 1417 Helen Millar