I bought a car for my son (who is living in Aberdeen) from the Motherwell Branch, and noticed straight away when driving the car up to him in Aberdeen that there was a problem with the clutch. I spoke to Darren Tait, the person who sold us the car, and immediately a fantastic after-sales process kicked in. The advantage of buying from Peter Vardy was that they had a branch in Aberdeen (I am living in Edinburgh), and the staff at Motherwell organised for my son to take the car to the Aberdeen branch to get checked out.
They thoroughly tested the car, and replaced the clutch and now, according to my son, 'the car drives like new'. Throughout this process Darren, Scott Glencourse and Louise Govan treated us like 'special customers' and kept in touch to make sure we knew what was happening.
To say I am completely delighted with their post-sales care is putting it mildly. There was no doubt on their part that the car needed checked out and sorted as far as they were concerned and they made my difficult situation of trying to sort all of it out remotely so seamless.
Peter Vardy seem to have broken the mould as far as the post-sales experience is concerned and I have been telling whoever will listen to me just how fantastic they have been. 100% recommendation, with thanks to all who helped us, in particular Darren, Scott and Louise. I'm sure Peter Vardy must be very proud of them.
9 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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