The overall experience with Peter Vardy was as indicated above, however my car was delayed well beyond the delivery date provided by Peter Vardy, even with a contingency period added to the manufacturing period, I can understand and accept that the car has to be built to a quality standard and checked prior to release and delivery to the regional retailer, however, my perception when enquiring further of Peter Vardy about delivery, revealed what was to me, a distinct disconnect between the manufacturer and the dealership. The manufacturer, its information system, in my opinion was not supporting the sales process adequately. I personally called Land Rovers client portal to be told by the person within Land Rover, that she could not access any information that was pertinent to my car, therefore she could not advise why there was a delay. The advised delivery date was factored into a vacation with my family with a clear intent to use the Land Rover, unfortunately this was not to be. I finally received an email from Mr Peter Jones who explained what was happening and provided me with a date of delivery to the regional retailer. Whilst the delay was unfortunate and did spoil a planned vacation, the positives that can be taken from this experience was the excellent service and attention to my purchase that was provided by Mr Alastair Grant of Peter Vardy, Aberdeen, exceptional customer service, very pleasant personality, and finally the delivery of a vehicle that I am thoroughly enjoying driving. To provide a score for Mr Grant. 10/10 James Bradford