At the start of buying our new car your sales staff were very attentive (we hadn't even got our son out the car when a memeber of the sales team had come over). Although he was trying to be very helpful he seemed a little to eager for our business. We only really wanted to have a look but persisted to show us around and when we never saw anything in the forecourt that met our budget he then proceeded to offer us other cars that weren't there. Anyway so we found one that met our criteria and started to haggle about monthly payments. As usual with these things a lot of added extras were just stuck on to our bill which were quickly removed after telling our sales rep that we didn't want or need them. Now it was down to monthly payments, which seemed like a merry go round and at this point my partner started to get rather frustrated. We told our sales rep our maximum to which he kept returning with amounts that we couldn't afford. Magically he, the finance department and the manager managed to get the payments to where we were comfortable (brilliant). So we went away and came back to sort the finance and to view the car. Finance was easy but the car was not. It would not drive!!! Why let a customer try a car that will not move?? So a very apologetic sales rep then said it would be fixed asap and I received a phone call the next day quoting 24-48 hours. The next day I recieve a phone call to say the car won't be ready as it was to go away