The salesman was polite and courteous when were in touch with him. Had an issue with the car once I had seen it as the car that had been advertised, or should I say the spec and the pictures of the car I put the deposit on didn't then match the actual car when it was delivered to view. Having agreed a price prior to this based on the asking price from Peter Vardy I was disappointed to say the least. This was a bad error from whoever placed this car /details on the website. I was given two years free servicing as compensation for the lack of built in sat nav and Navi 900 system. This was welcomed and I did in the end buy the car. However, we felt that the handover to us on the day we picked the car up was rushed once we had signed all of the documentation. I then found it time consuming and sometimes difficult to work out how to change the settings within the car. Also on the purchase sheet it stated that there had been £60 worth of diesel put into the car. This should have meant that the fuel tank was at least three quarters full but in fact it was just over half full. I had to phone the branch to ask about my Network Q 12 month assist package that I was told that I had with the car and it was only at this point that I was told that this should be sent to me over the next couple of weeks (to date I have received nothing). At the point of sale with the salesman I was told that as I had taken out the Platinum Protect cover that I would get a bottle of this to apply to areas of my car as was required and that this would be given to me on the day I picked the car up. On the day I picked the car up I forgot to ask about this and haven't received this either to date. Prior to picking up the salesman told me there was an issue with the tyre pressure monitoring which would be sorted prior to me picking the car up. One day after I picked the car up a warning light appeared on the dash informing me of tyre pressure issues. This then leads me to believe that this wasn't addressed prior to me picking up the car. I therefore had to book it in to the service section to get sorted out which meant I had to go into work late and get a lift back to Kirkcaldy to pick up the car once sorted.
I would therefore be grateful if these issues could be dealt with as soon as possible. To end on a more positive note I am extremely happy with the car and enjoy driving it.
9 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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