I visited Peter vardy on 27-11-15 and purchased a 62 plate mokka that was in Aberdeen Peter vardy, I asked them to sent a picture this did not happen until I had phone twice then recieved a video, my licence was out of date so I had to wait until that was renewed, my licence arrived on the 11-12-15 I took it to dalgety bay on the 12-12-15. They said it would take 48 hours to process and I would have my car on 15-12-15. I then recieved a call on Monday to say they needed a copy of my credit card to sent to finance company, strange how they never took this on my first visit, I picked up my car on Tuesday 15-12-15 at 4.30pm I couldn't check the car over as it was dark so I waited till first light, on 16-12-15 I noticed the my windscreen was chipped so I called Peter vardy, lady said she would need to check with the valet to see if it had left the showroom like this, I felt like I was being accused of this, I got In my car and drove straight down to the dealership and demanded I spoke to the manager, I explained that the chip was old and he asked how I would know thishow would by the manager however they would get auto windscreen to fix this, so I arrived back at the dealership the next day to get this fixed only then to be told that the windscreen had been previously chipped and filled, so arranged was made for a new windscreen. I arrived again on the 21-12-15 at 10-40 my appointment was 11am, auto windscreen arrived at 11.25. Was told it would take around 1 hour, I spoke to somebody around 12.30 to be told it would be another half an hour, so at 1pm I asked again to be told that the man from auto windscreen had vanished they called him to ask what was happening and he explained that he needed a sensor for my windscreen and would be back ASAP. When the auto windscreen man arrived back at 1.30pm I went straight to him to ask how long this would take only to be told i could drive the car for another hour after it was fixed, nobody had explained this at the start, I need to be at my work for 3pm had no lunch offered a cup of tea an hour after I was in the showroom. I again went to the sales manager and he explained he would give me a courtesy car do I could go to work, however I didn't take my licence with me as I wasn't expecting to spend 3 hours there, I then had to get someone fro the showroom to drive me home, get a taxi to my work and around 5pm I recieved my car at my work, I feel as if they took my money and didn't care Regards Sharon wallace 07803616767 Sharonwallacescot@yahoo.co.uk