Service provided was really friendly and the process was generally quite easy. There were a couple of things which didn't go to plan e.g. I was supposed to be collecting the car on the Tuesday and had the day off work, only to be phoned in the morning to be told that they hadn't realised the car needed it's MOT - this meant I couldn't collect the car until the Saturday in the end, which was quite inconvenient. The car was in a good condition when I collected it, however as soon as I drove away I noticed a huge chip in the windscreen, and later noticed a further two smaller ones. I was told that I would be phoned on the Monday and that they would arrange for autoglass to come out, however I still haven't heard anything, and am just about to call the showroom myself. Not the best service in that respect, which is a shame. Otherwise, the salesmen were helpful and friendly.