The service from the salesman and sales team, was very poor. They did not keep us informed during the process of purchasing the car.
The sales man, always stated Ït was not his fault" no matter what the issue was.
The final insult was when going to collect the vehicle, they had miss fuel the car and then appeared not to know what to do. They left my wife and I sat in the waiting area, with no way of getting home, as they had already taken our old car off us. They also did not tell us what they were planning to do. We had a friend who happen to be there give us a lift home after waiting for over an hour and no updates from the sales team.
The mechanics did a brilliant job sorting the sales mistakes and did get us our car the following afternoon. Having changed fuel and fuel filter, and cleaned entire fuel system. Even though the sales people still denied the problem was miss fuelling of the car.
So as you can read not a happy customer at all
8 years ago
Peter Vardy has a
4.6
average rating
from
7,477
reviews
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