Very impressed with salesman J.Cillford he was polite,helpful and courteous with all aspect of sale, John took time in explaining everything in detail and readily answered any questions asked if him. Pick up day of car Kelly Cuthbertson handed over car and once again more than helpful throughout process. Lady at upstairs coffee bar very friendly and made us feel very welcome. Thank you to you all There was only one down fault with a member of your team I'm afraid Lindsay Kirkland very abrupt in telephone manner didn't appear to want to listen when we tried to explain things to her came across as uncaring and unhelpful. Thankfully your other two members who we dealt closely with managed to remove doubts we had, and thankfully we didn't have to meet with this member of staff., this could very easily put customers of buying in my opinion, all credit to both your other two staff.